Connecting Better

A 3 day course for Managers

How do you like to be managed?

Are there management styles or approaches that frustrate you? Are there styles that inspire and motivate? We are all different and, whilst there are accepted approaches to communication, a good rule of thumb is to flex your approach to suit the individual team member.

Managers that communicate well get more from their team, earn respect for their emotional intelligence and find creative solutions that work. They are also vulnerable, they listen to others and they are not afraid to make mistakes.

This 3 day Connecting Better courses will provide managers with the space to develop the particular set of communication skills needed to inspire and excel.

In our Connecting Better courses you will

  • Communicate difficult messages with authenticity, clarity and confidence
  • Learn techniques to tailor your message to suit the person or audience
  • Deliver inspiring presentations that help your business gain traction
  • Chair meetings effectively and improve engagement
  • Position your ideas for success and influence others
  • Use voice and body language skills to build rapport and goodwill
  • Increase your team's morale throughout everyday actions and interactions
  • Get the most from your team in person or virtually
  • AVAILABLE AS
  • Group
  • In-person
  • 1-2-1

Typical itinerary

Please note, itineraries are for illustrative purposes only.

Day 1: Effective Leadership
10:00

The many styles of leadership

11:30

Team morale and management

11:00

Vocal elements: pitch, pace, pause

12:30

Lunch break

13:15

Conflict Resolution and managing difficult conversations

15:30

Tailored Role Play

Day 2: Influencing Others
10:00

Voice and body language

11:20

Chairing meetings that resonate

13:00

Lunch break

14:00

Influencing Skills

15.00

Adapting your message

16:00

Networking Skills

Day 3: Inspiring Communication
10:00

Telling the story: communications workshop

11.00

Generating personal presence

12.00

Inspiring productivity

13.30

Lunch break

14.30

Delivering presentations with confidence

15.30

Role Play scenarios

16:30

Reflection and Wrap-up

At a glance

  • Perfect for managers
  • Groups of 2-20
  • 3 days, 10am - 5pm
  • Inspiring venues or in-house
  • Tailored to suit
  • Practical & fun
  • Delivered globally

Need help?

  • Live chat
  • Tel: +44 (0)20 7042 8833
  • Email us

"Everyone who participated thought it was an excellent, well-organised and prepared course. We really appreciated the effort you put into making sure the training was adapted to the specific needs of this particular group of people and the environment we work in, from its unique title to real-life examples of scenarios relevant to our business."

Joanna Gałecka

Trip Leader Liason, Topdeck Asia

Our Approach

Through practical exercises and role plays, our Connecting Better courses explore the all important soft skills of management.

How do I influence others to adopt my idea? How do I minimise discord and personality clashes in my team? What can I do to convey my ideas better?

This 3 day programme is ideal for professionals with five or more years’ experience in business. Whether you are a manager with direct reports or a professional that manages a business area, this course will develop your skills and enable you to lead others with confidence.

Recent clients include

Spread the cost

Make life easier by spreading the cost of your training over a few months. Talk to our team today to find a plan & payment method that suits you.

FAQs

Do you only offer courses in London?

We're able to provide in-person training at your offices globally or we can book a suitable partner venue for you to deliver training in your locality. The majority of clients are London-based but tutors are able to facilitate workshops in any location. Workshops can also be delivered remotely for both individuals and teams.

How long in advance to I need to book courses for my team?

While we can accommodate requests at shorter notice, notice is advised to ensure we can work with your preferred date. This helps us in terms of securing an expert tutor, private venue and preparing a tailored lesson plan for delegates in advance.

Where can I find out further information?

We welcome calls on 0207 042 8833 or via email at business@city-academy.com to discuss best options for you. You can contact us looking for options as an individual or on behalf of an employee, a team, department or company.

Not all of the course content seems relevant for my team - Can content be tweaked?

The majority of our workshops are tailored to meet clients' requirements and to ensure the content really resonates with attendees. Content can be shaped to make it most suitable for the team attending the training. In most cases, we recommend a prior meeting with your tutor to discuss requirements to allow them to really understand your business, your team and shape the lesson plan accordingly.

Are your venues accessible?

We work with a variety of partner venues around London many of which are accessible. If you, a colleague or employee have specific requirements, please make us aware upon booking to ensure we can find a venue suitable for you.wer

Can I book a free taster of this course?

We're happy to offer tasters of our courses to provide a flavour of what we do in advance of a booking being made. Please call or email us for further details on 0207 042 8833 or business@city-academy.com.

What should I bring to the course?

Participants are advised to wear comfortable clothing and shoes they can move around freely in. We also recommend bring a bottle of water to stay hydrated. er

Do I get a certificate?

Our courses aren't accredited and instead focus on practical, experiential learning, however, we are able to provide a certificate of completion to you after your course via email.

Do you have a minimum age requirement?

Our public courses are for over 18s. For 1-2-1 tuition or private classes, participants can be any age. Content can be shaped to be age and experience appropriate.

Your tutors

We work with a range of experts to suit your business objectives.

Ben Joiner

Communication Skills Coach

Kate Montague

Senior Communication Skills Tutor

Christine Kavanagh

Communication Skills Tutor

Peter Spring

Director of Learning & Development

Susan Young

Managing Director of Learning & Development

Tim Faulkner

Senior Communication Skills Tutor