Are there management styles or approaches that frustrate you? Are there styles that inspire and motivate? We are all different and, whilst there are accepted approaches to communication, a good rule of thumb is to flex your approach to suit the individual team member.
Managers that communicate well get more from their team, earn respect for their emotional intelligence and find creative solutions that work. They are also vulnerable, they listen to others and they are not afraid to make mistakes.
This 3 day Connecting Better courses will provide managers with the space to develop the particular set of communication skills needed to inspire and excel.
Please note, itineraries are for illustrative purposes only.
The many styles of leadership
Team morale and management
Vocal elements: pitch, pace, pause
Lunch break
Conflict Resolution and managing difficult conversations
Tailored Role Play
Voice and body language
Chairing meetings that resonate
Lunch break
Influencing Skills
Adapting your message
Networking Skills
Telling the story: communications workshop
Generating personal presence
Inspiring productivity
Lunch break
Delivering presentations with confidence
Role Play scenarios
Reflection and Wrap-up
"Everyone who participated thought it was an excellent, well-organised and prepared course. We really appreciated the effort you put into making sure the training was adapted to the specific needs of this particular group of people and the environment we work in, from its unique title to real-life examples of scenarios relevant to our business."
Through practical exercises and role plays, our Connecting Better courses explore the all important soft skills of management.
How do I influence others to adopt my idea? How do I minimise discord and personality clashes in my team? What can I do to convey my ideas better?
This 3 day programme is ideal for professionals with five or more years’ experience in business. Whether you are a manager with direct reports or a professional that manages a business area, this course will develop your skills and enable you to lead others with confidence.
Make life easier by spreading the cost of your training over a few months. Talk to our team today to find a plan & payment method that suits you.
We're able to provide in-person training at your offices globally or we can book a suitable partner venue for you to deliver training in your locality. The majority of clients are London-based but tutors are able to facilitate workshops in any location. Workshops can also be delivered remotely for both individuals and teams.
While we can accommodate requests at shorter notice, notice is advised to ensure we can work with your preferred date. This helps us in terms of securing an expert tutor, private venue and preparing a tailored lesson plan for delegates in advance.
We welcome calls on 0207 042 8833 or via email at business@city-academy.com to discuss best options for you. You can contact us looking for options as an individual or on behalf of an employee, a team, department or company.
The majority of our workshops are tailored to meet clients' requirements and to ensure the content really resonates with attendees. Content can be shaped to make it most suitable for the team attending the training. In most cases, we recommend a prior meeting with your tutor to discuss requirements to allow them to really understand your business, your team and shape the lesson plan accordingly.
We work with a variety of partner venues around London many of which are accessible. If you, a colleague or employee have specific requirements, please make us aware upon booking to ensure we can find a venue suitable for you.wer
We're happy to offer tasters of our courses to provide a flavour of what we do in advance of a booking being made. Please call or email us for further details on 0207 042 8833 or business@city-academy.com.
Participants are advised to wear comfortable clothing and shoes they can move around freely in. We also recommend bring a bottle of water to stay hydrated. er
Our courses aren't accredited and instead focus on practical, experiential learning, however, we are able to provide a certificate of completion to you after your course via email.
Our public courses are for over 18s. For 1-2-1 tuition or private classes, participants can be any age. Content can be shaped to be age and experience appropriate.
We work with a range of experts to suit your business objectives.
Communication Skills Coach
Senior Communication Skills Tutor
Communication Skills Tutor
Director of Learning & Development
Managing Director of Learning & Development
Senior Communication Skills Tutor